Returns Policy

You can return the purchased product within 15 days from the delivery date.
The product you wish to return must be placed in its box along with the invoice.
The product must be returned undamaged, unused, and in a resalable condition.
All accessories and, if applicable, promotions must be included as delivered.
To benefit from free shipping, you can send your package via our contracted courier, Sürat Kargo, by providing the customer number below.
Our Sürat Kargo customer number: 1000003091
Your return process begins once the package reaches our warehouse.
Warehouse address: Meşrutiyet Mah. Şair Nigar Sk. No:71 Floor:2 Osmanbey/Şişli ISTANBUL

Once your package reaches our warehouse, the inspection process begins, and the return of products without issues will be completed within the legal period of 10 days.

Frequently Asked Questions