1. PARTIES

This Agreement is executed between the following parties under the terms and conditions set forth below.

A. "BUYER" (hereinafter referred to as "BUYER" in this Agreement)
Name:
Address:

B. "SELLER" (hereinafter referred to as "SELLER" in this Agreement)
Name:
Address:

By accepting this Agreement, the BUYER acknowledges that upon confirming the order subject to this Agreement, they are obliged to pay the price of the order and, if applicable, shipping fees, taxes, and other additional charges, and that they have been informed of this in advance.

2. DEFINITIONS

In the implementation and interpretation of this Agreement, the following terms shall have the meanings set forth below:

MINISTER: Minister of Customs and Trade.

MINISTRY: Ministry of Customs and Trade.

LAW: Law No. 6502 on the Protection of the Consumer.

REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188).

SERVICE: Any consumer transaction other than the provision of goods, performed or promised for a fee or benefit.

SELLER: The company that offers goods to the consumer or acts on behalf or account of such a company within the scope of its commercial or professional activities.

BUYER: A natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes.

SITE: The website owned by the SELLER.

ORDERING PARTY: The natural or legal person requesting a good or service through the SELLER’s website.

PARTIES: The SELLER and the BUYER.

AGREEMENT: This Agreement executed between the SELLER and the BUYER.

GOODS: Movable items subject to purchase and intangible goods prepared for use in electronic media, including software, audio, video, and similar items.

3. SUBJECT MATTER

This Agreement regulates the rights and obligations of the parties concerning the sale and delivery of the product ordered electronically by the BUYER through the SELLER’s website, the specifications and sales price of which are stated below, in accordance with the provisions of Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts.

The prices listed and published on the website are the sales prices. Published prices and promises remain valid until updated or changed. Prices published for a limited time are valid until the end of the specified period.

4. SELLER INFORMATION

Title:
Address:
Phone:
Fax:
Email:

5. BUYER INFORMATION

Recipient:
Delivery Address:
Phone:
Fax:
Email/Username:

6. ORDERING PARTY INFORMATION

Name/Title:
Address:
Phone:
Fax:
Email/Username:

7. PRODUCT INFORMATION

7.1. The main features of the goods/products/services (type, quantity, brand/model, color, number) are published on the SELLER’s website. If a campaign is organized by the SELLER, the main features of the product can be reviewed during the campaign period. The campaign is valid until the campaign end date.

7.2. The prices listed and announced on the website are sales prices. Announced prices and promises remain valid until updated or changed. Time-limited prices are valid until the specified period ends.

7.3. The sales price of the goods or services subject to the Agreement, including all taxes, is shown below.

Delivery Address:
Recipient:
Invoice Address:
Order Date:
Delivery Date:
Delivery Method:

8. INVOICE INFORMATION

Name/Title:
Address:
Phone:
Fax:
Email/Username:
Invoice Delivery: The invoice will be delivered together with the order to the invoice address at the time of order delivery.

9. GENERAL PROVISIONS

9.1. The BUYER acknowledges, declares, and undertakes that they have read and confirmed electronically the main characteristics of the product, its sales price, payment method, and pre-delivery information on the SELLER’s website. By confirming the pre-information electronically, the BUYER also acknowledges that they have received correct and complete information regarding the address, product characteristics, prices including taxes, payment, and delivery details.

9.2. Each product covered by the Agreement shall be delivered within the period stated on the website, considering the distance to the BUYER’s residence, without exceeding the 30-day legal limit. If delivery cannot be made within this period, the BUYER has the right to terminate the Agreement.

9.3. The SELLER undertakes to deliver the product in accordance with the specified characteristics, complete with any warranty documents, manuals, and necessary information, free from defects, complying with legal and standard requirements, honestly and diligently, and maintaining service quality.

9.4. The SELLER may provide a different product of equal quality and price with the BUYER’s consent before the obligation period expires.

9.5. If fulfilling the order becomes impossible, the SELLER will notify the consumer in writing within three days and refund the total price within 14 days.

9.6. The BUYER agrees that if payment for the product is not made or is canceled for any reason, the SELLER’s delivery obligation will cease.

9.7. If the product is not paid for due to unauthorized use of the BUYER’s credit card, the BUYER undertakes to return the product within 3 days, with shipping costs borne by the BUYER.

9.8. In cases of force majeure, the SELLER shall notify the BUYER if delivery cannot occur on time. The BUYER may request cancellation, replacement, or delay of delivery. Refunds for cash payments will be made within 14 days; for credit card payments, the amount will be returned to the bank within 14 days. The BUYER acknowledges that the bank’s processing time may take 2–3 weeks.

9.9. The SELLER may contact the BUYER via mail, e-mail, SMS, phone, or other channels for marketing and notifications. By accepting this Agreement, the BUYER consents to these communications.

9.10. The BUYER must inspect the goods before delivery and reject damaged, defective, or improperly packaged items. Products must be handled carefully after delivery. To exercise the right of withdrawal, the product must not be used and must be returned with the invoice.

9.11. If the credit card used does not belong to the BUYER or a security issue arises before delivery, the SELLER may request proof of ownership. The order will be frozen until documents are provided; if not provided within 24 hours, the SELLER may cancel the order.

9.12. The BUYER guarantees that the personal information provided during registration is correct and will compensate the SELLER for any damages caused by false information.

9.13. The BUYER undertakes to comply with applicable laws while using the website. Any violation is solely the responsibility of the BUYER.

9.14. The website cannot be used for illegal, immoral, or harmful purposes. Activities that disrupt other users (spam, viruses, etc.) are prohibited.

9.15. The website may contain links to third-party websites. These links are for convenience only and do not constitute endorsement or guarantee of content.

9.16. Any member violating this Agreement shall be personally liable for legal and criminal consequences and indemnify the SELLER.

10. RIGHT OF WITHDRAWAL

10.1. The BUYER may withdraw from the contract within 14 days from delivery without legal or criminal liability by notifying the SELLER via the contact information provided. For distance contracts related to services, the 14-day period begins from the contract date. Costs arising from exercising the right of withdrawal are borne by the SELLER.

10.2. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing via registered mail, fax, or e-mail within 14 days and return the product unused, in accordance with the “Products That Cannot Be Withdrawn” provisions.

a) Invoice of the product delivered to the BUYER or third party must be returned.

b) Return form.

c) Products must be returned with original packaging, accessories, and promotions intact.

d) The SELLER must refund the total amount within 10 days and collect the product within 20 days.

e) The BUYER is liable for any loss in product value due to their fault. Changes due to normal use are not the BUYER’s responsibility.

f) If withdrawal reduces campaign limits, discounts will be revoked.

11. PRODUCTS NOT SUBJECT TO WITHDRAWAL

If the product’s security label is removed or damaged and the product cannot be resold, the BUYER cannot exercise the right of withdrawal.

12. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on credit card payment, they are liable for interest and expenses in accordance with their credit card agreement and must compensate the SELLER for any resulting loss.

13. JURISDICTION

Disputes arising from this Agreement will be submitted to the Consumer Arbitration Committee or Consumer Court in the jurisdiction of the consumer’s residence or where the transaction occurred, within monetary limits. For 2024, disputes under 104,000 TRY fall under provincial or district Consumer Arbitration Committees.

14. EFFECTIVENESS

The BUYER is deemed to have accepted all terms of this Agreement upon payment. The SELLER must ensure the BUYER has read and confirmed this Agreement before the order is completed.

SELLER:

BUYER:

DATE: